WHAT MAKES US A GREAT PLACE TO WORK
We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.
WHERE YOU’LL FIT WITHIN THE TEAM
The role is to lead a creative services operation team within a region (typically at least 6 team members) and manage related workflows within approved budget. The Creative Services Manager is responsible for his/her team's service levels (quality, productivity) and professional development. In addition to his/her leadership role, the Creative Services Manager is expected to provide creative services to supported offices for an allocation of his/her time agreed with his/her manager (typically at least 50% allocation, but may vary according to team size). The Creative Services Manager needs excellent interpersonal skills. The ability to forge strong and successful working relationships without face to face interaction is essential. Customer satisfaction and Productivity are measured and used both for professional development and performance evaluation purposes. Sense of service and ability to create additional demand through quality of delivery is paramount for this position.
WHAT YOU’LL DO
Creative Service Delivery
Training and PD
Irrespective of an individual’s specific background, the successful candidate will be:
Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future.
Across 61 offices in 38 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling today’s urgent challenges in education, racial equity, social justice, economic development, and the environment. We earned a gold rating from EcoVadis, the leading platform for environmental, social, and ethical performance ratings for global supply chains, putting us in the top 2% among other consulting firms. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.