Bain & Company Inc

  • Partnership Lead, Process Automation

    Job Location US-TX-Dallas
    Job ID
    2019-3789
    Posted Date
    9/4/2019
    Category
    Business Development/Strategy
    Type
    Regular Full-Time
    Location : Location
    US-TX-Dallas
  • Company Overview

    Bain & Company is the management consulting firm that the world’s business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills that make change stick.  The firm aligns its incentives with clients by linking its fees to their results. Bain clients have outperformed the stock market 4 to 1. Founded in 1973, Bain has 58 offices in 37 countries, and its deep expertise and client roster cross every industry and economic sector.

     

    Department Overview

    Bain’s Business Development (BD) team leads development of the Bain Alliance Ecosystem (BAE), a curated network of partnerships that helps Bain clients and teams get better results faster.  The BD team defines the firm’s repeatable model for partnership development and delivery, infusing the model with best practices distilled from all business development activity at Bain.  The BD team advises and supports partnership development and delivery by practice, solution and product teams.  The BD team leads development and delivery of strategic partnerships with potential to transform Bain’s offering across multiple practices, solutions and/or products.

     

    Bain’s Business Development team was founded in 2017 to support launch of the Bain Alliance Ecosystem.  The BD team and Bain’s broader business development community are growing rapidly, as the firm scales its curated network of partnerships across all practices, solutions and products.

     

    Position Summary

    The Partnership Lead delivers Alliance Partner capabilities into Bain case work and product solutions.  The role is responsible for the day-to-day relationship management of a portfolio of Alliance Partners, including selling & delivery support, pipeline management, IP development as well as education & training of Bain and Alliance Partner audiences.  The Partnership Lead ensures that the integration of Alliance Partner capabilities into Bain case work is efficient, valuable and repeatable.  This role also provides guidance and training for junior team members, where appropriate.  The Partnership Lead travels 10-20% of the time.

    Essential Functions

    • Responsible for delivering valuable Alliance Partnership relationships in Process Automation and related technologies (i.e., Robotic Process Automation, Optical Character Recognition, Workflow and related analytical technologies like Natural Language Processing, Artificial Intelligence and Machine Learning)
      • Manage day-to-day relationships with a portfolio of Alliance Partners, in support of full potential opportunities
      • Run annual full potential review process, in collaboration with internal Bain champions and external Alliance partner leadership teams
      • Lead ongoing pipeline reviews, in collaboration with practice team
      • Actively promote, educate & train Bain and Alliance Partner audiences
      • Assist in building and developing new Alliance Partner relationships and investment opportunities for joint GTM products
      • Manage multiple projects under tight deadlines across multiple time zones/geographies
      • Manage and develop co-authoring of knowledge assets with Partners in automation domain
      • Attend/present at Alliance Partners conferences
    • Integrate Alliance Partners’ unique capabilities into Bain case work and solutions
      • Become a go-to expert on Alliance Partner tools & technologies in the Process Automation domain
      • Support ongoing deployment of selected Alliance Partners in proposals and cases, working closely with relevant practice areas and client teams (e.g., run case team kickoff, track progress, escalate challenges, etc.)
        • Ensure swift and complete knowledge transfer to front-line teams collaborating with the Alliance Partnership
        • Provide ongoing coaching to joint teams (Bain and Alliance colleagues), as projects are delivered
        • Support resolution of client-specific issues, in collaboration with front-line teams and BD team leadership
        • Codify and create artifacts to support deployment processes
      • Build broad knowledge of BD team content and gain emerging personal expertise for deploying and developing high-impact Alliance Partnership opportunities
      • Evaluate new/emerging technologies both within Bain environment and client environments in collaboration with case teams
      • Facilitate Alliance Partner workshops and trainings to educate internal Bain leadership and case teams
    • Contribute to the CoE’s domain ecosystem landscape POV
      • Build a perspective on the capabilities and drawbacks of technologies in automation domain
    • Contribute to the Bain’s broader Business Development community
      • Provide guidance and training for junior members of the team, where appropriate
      • Contribute to BD program assets and repeatable model improvements

    Qualifications

     

    Required

    • Bachelor’s degree in Computer Science or Computer Engineering fields
    • 5+ years of work experience in Product or Consulting industries
    • 2+ years of work experience with Robotic Process Automation and related analytic technologies
    • Experience working in a matrix/global environment where collaboration is key in providing exceptional results
    • Experience delivering at least two RPA engagements through all phases of the life cycle, including requirements definition, implementation of a pilot, setting up a COE, architecture and system design, development and production release
    • Experience successfully deploying one or more of the RPA tools into Production environment
    • Experience with end to end product lifecycle management
      • Hands-on experience with
        • Robotics software like Blue Prism, Automation Anywhere and/or UiPath
        • Advanced automation tools for OCR (e.g., Abby)
        • Related analytic tools (e.g., Google Dialogflow, AzureML)
        • Implementation of Agile methodologies or robotics tool-specific technologies
      • Strong organizational, project management and analytical skills
      • Outstanding interpersonal & client management skills
        • Able to interact successfully with Bain Partner/Managers and 3rd Party partner executives
        • Ability to understand and manage the differing priorities and objectives of multiple stakeholders
        • Capable of building consensus and direction with a diverse team of stakeholders
      • Excellent organization and time management capabilities
        • Can juggle multiple partner relationships seamlessly
        • Able to triage and prioritize inbound requests
        • Self-starter
      • Superior written, organizational and verbal communication skills
      • Go getter attitude – drives assigned projects independently with complete ownership
        • Team player – willing to pitch in as needed to meet the team goals. Not afraid to roll up their sleeves and do what is required
        • Ability to meet deadlines, prioritize assignments, juggle multiple tasks simultaneously and deal with highly confidential information
      • Experience working in a matrix/global environment where collaboration is key in providing exceptional results

    Preferred

    • MBA
    • Deep understanding of software technologies, trends, market directions in the Process Automation domain
    • 1+ years of working experience in business process management and business process reengineering
    • Experience sourcing and developing partnerships / alliances
    • Good understanding of cloud platform, cloud services (RPAaaS, Iaas and PaaS), and licensing model
    • Experience in a service delivery organization / environment
    • Strong vendor relationship skills, including an ability to independently engage with vendors or alliance partners
    • Familiarity with Windows, Mainframes, Browser based platforms
    • Knowledge of at least one of the programming tools/languages (e.g., C, Web, .Net, VB, Java)
    • Familiarity with data sourcing, data capture, data transformation and data preparation techniques
    • Experience in analytics domain and related technologies a benefit
      • As part of a an organization that has used services similar to those provided by our Alliance Partners
      • As part of an Alliance Partner-type organization
    • Experience managing 3rd party partner relationships

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