Bain & Company Inc

  • Analyst, Global Talent Management Systems

    Job Location US-MA-Boston
    Job ID
    Posted Date
    Human Resources
    Regular Full-Time
    Location : Location
  • Position Summary:


    This position is involved with the implementation of business system projects for Bain Executive Network, Bain Advisor Network and Leadership Recruiting. This person will work closely with BAN/BEN/LR and IT teams to design and develop systems according to the BAN/BEN/LR system strategy. Responsibilities for this role include collaborating with the team to define business requirements, creating functional specifications, developing project plans, managing project related communications, and maintaining continuous system improvement on a go forward basis.

    Responsibilities and Duties:


    Participates in system(s) implementation:

    • Gather, analyze and synthesize business requirements
    • Conduct interviews, surveys, focus groups and/or workshops with stakeholders and end-users as needed
    • Develop recommendations on system needs and share with key stakeholders
    • Facilitate the creation of business requirements, detailed functional specifications, process flows, use cases and screen mock-ups
    • Collaborate with IT and stakeholders to ensure technical solution will satisfy business needs
    • Facilitate project communications to ensure all necessary stakeholders are informed
    • Collaborate with stakeholders to ensure processes facilitate new or updated technology
    • Involvement in all phases of systems projects including: definition and planning, communication, project tracking, testing, reporting, rollout, project closure/post launch support.
    • Collaborate with subject matter experts to update all training materials, system documentation and end-user communications consistent with system enhancements

    Maintain the system(s) going forward:

    • Implementing configuration changes, testing and training
    • Participate in feedback sessions with customers to gain insights and validate assumptions
    • Create, monitor, tweak reports and dashboards
    • Manage system upgrades, including developing and executing test plans, identifying system dependencies and highlighting risks

    Perform other duties as assigned.


    • Bachelor’s degree required with a strong academic record
    • 1-3 years of professional work experience with experience in systems related role and/or practical experience in gathering and interpreting user needs, and defining, documenting and validating requirements
    • Ability to manage vendor relationships including contracts
    • Preferred experience with SaaS implementation and/or agile development
    • Excellent excel and powerpoint skills
    • Ability to quickly grasp new requirements, technologies, tools and concepts
    • Experience working in a matrixed environment
    • Strong business systems knowledge, problem solving skills and analytical capabilities
    • Strong organization skills and attention to detail
    • Excellent communication and interpersonal skills, with a passion for understanding and addressing customer needs
    • Ability to self-motivate, flex project role (depending on project needs and requirements) and pro-actively contribute to the team’s success



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