WHO WE ARE
Bain & Company is a leading global consulting firm, serving clients from offices in all major cities. We work with top executives to help them make better decisions, convert those decisions to actions and deliver the sustainable success they desire. We are passionate about achieving results for our clients (our public clients have historically outperformed the stock market 4:1).
Bain’s Product, Practice & Knowledge (PPK) department has played a vital role in harnessing the best of our consulting staffs’ individual and collective expertise for over 20 years. Within PPK, each practice supports teams across the globe with deep expertise and knowledge. Our practices play a critical role in Bain’s commercial success and are a key strategic priority.
The Customer Strategy & Marketing (CS&M) Practice is a global capability that works across all of Bain’s industries. It is comprised of various products including Loyalty and Net Promoter System (NPS), Employee Engagement (eNPS), Customer Experience, Pricing, Sales & Channel Excellence, Commercial Excellence, Marketing Excellence, Brand Strategy, and Insights & Segmentation. The Practice is one of the fastest growing capabilities at Bain.
Knowledge Specialists play an essential role in supporting Bain’s ability to deliver outstanding results for our clients. We are looking for an individual who has a strong interest in working to optimize knowledge capture operations and support, can run our end-to-end knowledge management processes, play a leadership role in coordinating with other practices, and work closely with the practice leadership on projects supporting operations and product development.
This position is a full-time role supporting our Customer Strategy and Marketing Practice with a focus on the EMEA region and reporting into the EMEA Practice Senior Consultant. Our preferred location is Warsaw and Munich.
WHAT YOU WILL DO
Manage and coordinate the capture and sharing of Bain’s CS&M knowledge base.
Develop product expertise to support partners and other members of the consulting staff with Bain’s best intellectual property.
Support the practice leadership and practice managers as they execute the practice strategy and manage practice operations.
Serve as a member of Bain’s global PPK department, in line with Bain’s Operating Principles.
YOUR SKILLS AND EXPERIENCE
WHAT BAIN CAN OFFER YOU
We are proud to be publicly recognized around the globe. This includes ranking as one of the top four companies for each of the last 10 years in Glassdoor’s “Best Places to Work” list. Our global offices share a diverse and energetic environment and we are committed to fostering an inclusive culture.
The Knowledge Specialist role provides an exciting, long-term career path within Bain. We invest in your development with tailored training and coaching, to build on the capabilities you bring. You will have the opportunity to learn and grow within a supportive team and across a collaborative department. We offer a competitive package, including a comprehensive benefits program, which is carefully designed to help meet the needs of you and your family for security and protection.