Bain & Company Inc

  • EMEA Knowledge Specialist (Industrial Goods & Services)

    Job Location PL-Warsaw | DE-Munich | BE-BRU-Brussels
    Job ID
    Posted Date
    Knowledge Management
    Regular Full-Time
    Location : Location
  • Overview

    Company Overview:


    Bain & Company is one of the world's leading management consulting firms, serving clients across six continents. For more than 40 years, we've been passionate about achieving better results for our clients—results that go beyond financial and are uniquely tailored, pragmatic, holistic and enduring.


    As one of the world's best companies to work for (Glassdoor “Best Places to Work” company for the past decade). Our formula for success has been simple: create a high-impact, supportive culture where immensely talented people are encouraged to be brilliant at what they do. We pride ourselves on hiring the best of the best: people who are smart, curious and driven to make an impact in everything they do.


    Our global offices share a diverse, informal environment where you will feel at home regardless of the city, and you will work alongside some of the top practitioners in the business in state-of-the-art premises.


    Job Description:


    Knowledge Specialists play a critical role in supporting Bain’s ability to deliver outstanding results for our clients by identifying, capturing and codifying, distributing and sharing “best of” internal industry knowledge as well as cutting edge consulting approaches and methodologies to consulting teams.


    This position is a full-time role supporting the Industrial Goods & Services (IG&S) Practice area in EMEA. The Knowledge Specialist will work within a global Practice Team. Our preferred locations are Munich, Brussels, Stockholm, and Warsaw


    IG&S is Bain’s largest practice area globally, and one of the fastest growing practices in the system. IG&S is comprised of 13 diverse but still highly interconnected sectors, including Utilities, discrete manufacturing (Aerospace & Defense, Automotive, Machinery & Equipment), process manufacturing (Chemicals, Agribusiness, Paper& Packaging, Building Products), transportation (Airlines, Logistics), and Metals/Mining.


    Career Path:


    The Knowledge Specialist role provides an exciting career path within Bain. We offer a competitive starting salary, bonus, and benefits package and we invest in your professional development. You will experience some of the most comprehensive training in the industry and have the opportunity to collaborate with talented people across the globe.


    • Owns and administrates Knowledge Management specific processes and tools
    • Coordinates and manages the capture and sharing of Bain’s IG&S knowledge and experience base
      • Codifies case-related knowledge from EMEA IG&S client development and case team efforts and shares them via Bain’s global intranet platform. This includes the capture and processing of case summaries, proposals, case examples, capability and product insights, tools and templates, as well as the meta-tagging of case information to facilitate user search
      • Contacts EMEA IG&S client case teams and practice affiliates to understand nature of the work and solicit best content to fill ongoing practice content needs
      • Coordinates with other Knowledge Specialists to identify cross practice/capability content priorities and works as part of global team to capture and codify materials
      • Contributes to periodic product updates: Identifying most relevant Bain cases, executing research and analysis, codifying case examples and packaging insights
      • Helps create and package content for maximum insight in a manner consistent with Bain’s professional standards guidelines
      • Manages, designs and maintains Industry Sector Pages on Bain’s intranet; ensures newest cases and insights are represented, and identifies content gaps
      • Helps identify leading Bain experts and develop credentials materials on key trending topics within the Practice
    • Provides support to Bain Consulting teams in selling and serving situations
      • Providing rapid response services to case teams on Bain IP
      • Helps arm client development and case teams with the “latest and greatest” Bain perspectives on the IG&S sectors
      • Assists with proposal development in select situations (e.g. custom credentials slides)
    • Supports the EMEA IG&S Practice Area Manager and Knowledge Team Leader as they develop Practice Strategy and manage Practice Operations
      • Assists development of regional Practice plan and revenue/expense budget
      • Tracks EMEA pipeline and analyzes underlying drivers of practice revenue growth
      • Supports content planning and logistics for annual practice meetings
      • Assists with practice affiliate communication, including experience sharing calls and newsletter publication
      • Supports Bain brand building efforts as needed (coordinating with Marketing)
    • Serves as a member of Bain’s global Product, Practice & Knowledge team: Contributes to global improvement projects, cross-practice collaboration, training, experience sharing, mentoring and other initiatives



    • BA or equivalent undergraduate degree required with strong academic credentials
    • 3+ years of experience in a professional services firm environment with exposure to one or more of the following functional disciplines: knowledge management, consulting, marketing, research, strategic planning, business development, product development, and/or project management
    • Strong interest in Knowledge Management
    • Good business sense combined with structured problem solving and analytical abilities
    • Driven by intellectual curiosity with the ability to self-motivate and work semi-autonomously
    • Pragmatic and results-focused while still being organized and attentive to detail
    • Ability to keep calm under pressure, prioritize tasks and quickly move to decision-making
    • Strong communication and presentation skills, i.e. ability to engage and lead a discussion with senior business executives within Bain
    • Excellent written and verbal ability: business level English language skills required
    • Superior customer service attitude and ability to contribute on a team
    • Proficiency in Excel, Microsoft Power Point, and Word
    • Prior experience in one or more of the Industrial sectors is beneficial






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