Bain & Company Inc

Senior Product Designer

Job Location AU-Sydney
Job ID
2018-2659
Posted Date
2/5/2018
Category
ADAPT
Type
Regular Full-Time
Location : Location
AU-Sydney

Overview

Bain & Company is one of the world’s leading global business consulting firms. It was founded in 1973 on the principle that consultants should deliver results, not just reports and has dedicated itself to working with global leaders to help them make better decisions. Bain’s passion in converting those decisions to actions while delivering the sustainable success they desire has resulted in our clients historically outperforming the stock market four to one. 

 

We have worked with two-thirds of the Global 500, thousands of major regional and local organizations, countless startups and hundreds of nonprofits. Our work spans technology, analytics, strategy, marketing, organization and operations across all industries and geographies.

With 55 offices across 36 countries around the world, we work seamlessly as one firm to serve our clients wherever they need us. Bain is consistently recognized around the globe as one of the best companies to work for and according to Glassdoor; Bain has ranked in Glassdoor’s top four companies for each of the last ten years and is only one of three companies to do so (Google and Apple the other 2). We aspire to be the best consulting firm in the world and in order for us to do that, we must continuously hire, develop and retain the world’s very best business talent.

 

Firm Culture

At Bain & Company we strive to make a difference in everything we do. Bain’s people enjoy collaboration and helping others succeed. Its distinctive ethos of ‘a Bainie never lets another Bainie fail’ is embedded in our individual and collective DNA. Bain recognizes that the single most important ingredient to our success is our people. They are approachable, humble, down to earth, and laugh a lot. While Bain’s people hold common goals, individuals drive the richness of its culture. The best way to fit in is to be yourself. Bain’s people like working with each other. We develop deep, enduring relationships with each other and our clients. And, we enjoy what we do and have fun along the way. Bain's enriching environment encourages people to achieve their best and make a lasting impact. The accelerated learning process at Bain is unparalleled. Bain provides the flexibility to pursue your passions and shape your career while with the firm. Bain’s culture is one of opportunity.                     

 

ADAPT Overview

 

Bain’s Advanced Digital and Product Team (“ADAPT”) is Bain’s newest solutions team, created to meet our clients’ increasing need to respond to digital disruption across industries and geographies by delivering expertise in Digital and more advanced solutions (designs, prototypes, software etc.). ADAPT is a team of capability experts from design, development, digital marketing, advanced analytics, and design thinking.

 

 

The Sr. Product Designer will be designing top class solutions for problems that challenge the world's most recognized brands. The Designer will help Bain to build products and services of its own as well, to leverage across clients and internally. This person will be quickly placed onto live projects, working side by side with some of the best minds in business. The successful candidate will be an intelligent, well-rounded individual who possesses strong problem solving skills, a history of leadership, a track record of success, and the passion to make an impact.

Responsibilities

  • Support Bain Partners and case teams in selling and serving activities to deliver extraordinary value to our clients
    • Perform thorough user / customer research, create personas and customer journeys and develop service blueprints
    • Facilitate design sprints and other design workshops for optimal outcomes with senior management of our clients
    • Create interactive and visual service designs across multiple parallel projects
    • Develop interactive mockups and lightweight prototypes to communicate and validate design decisions
  • As an early member of Bain’s design team, help in the recruiting, formation and evangelizing of the group and its capabilities
  • Collaborate with the design team and its advisors to develop product strategy
  • Take the lead in the design and moderation of primary research activities
  • Willing to travel to work with Bain case teams and clients

Qualifications

  • A current online portfolio displaying a successful track record at renowned digital companies in user-centric service design
  • At least 5 years of experience in practicing design thinking, agile and lean startup methods
  • Excellency in user/consumer research methods and workshop moderation
  • Fluency in working with advanced and latest design tools and software (e.g., Sketch, Adobe Creative Suite, Antetype) and basic knowledge of the latest prototyping tools and software (e.g., Flinto, Principle, Axure RP)
  • Experience in both consumer and enterprise space
  • A Master’s degree in interaction design, industrial design, visual design or an equivalent degree required with strong academic credentials
  • Strong interpersonal skills, able to interface across many areas and levels of Bain
  • Ability to maintain a structured working style in a dynamic and fast-paced environment
  • Strong problem solving and analytical abilities
  • Results focused, keeping an eye on the overall outcome and desired impact
  • Customer service attitude and ability to contribute on a team in a non-traditional way
  • Willingness to be flexible to meet the needs of the practice and case teams
  • Excellent written and verbal communication skills

 

About You

  • Versatile: You can take on a broad range of different design requests from multiple clients, are hands-on and can switch quickly from one client situation to the next
  • Strategic: You are a holistic and strategic thinker and able to place service designs into the bigger picture of our clients
  • Empathic: You show great empathy for your audience and are experienced in Design Thinking/User Centered Design practices
  • Participating: You love working with a team and are eager to collaborate with business colleagues to find elegant but practical solutions to design challenges
  • Passionate: You love creating intuitive and beautiful service designs that exceed the needs of your users
  • Flexible: You are deliberate about your design approach, and you rely on feedback from the team and users to ideate and improve on your designs
  • Confident: You love creating advanced designs and prototypes and ensure they are validated throughout each step
  • Life-learner: You take pride in learning, as well as sharing what you know with your teammates

 

 

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