Bain & Company Inc

  • Americas Knowledge Specialist (Industrial Goods & Services)

    Job Location US-IL-Chicago | US-TX-Dallas | US-TX-Houston
    Job ID
    Posted Date
    Research & Analysis
    Regular Full-Time
    Location : Location
  • Overview

    Company Overview:


    Bain & Company is one of the world’s leading global business consulting firms serving clients on issues of strategy, operations, technology, organization and M&A. With 7,000 employees spanning 55 offices in 36 countries, Bain has global reach and collective experience from working with more than 5,000 major multinationals, financial investors, and local corporations across every economic sector.


    Knowledge Specialists play a critical role in supporting Bain’s ability to deliver outstanding results for our clients by codifying and redeploying “best of” industry knowledge, as well as cutting edge consulting approaches and methodologies to consulting teams.


    What Bain Can Offer You:

    Bain has made Glassdoor’s “Best Places to Work” list every single year for the past decade. Google (#5) and Apple (#84) are the only other companies in this club. Our formula for success has been simple: create a high-impact, supportive culture where immensely talented people are encouraged to be brilliant at what they do.


    The Knowledge Specialist role provides an exciting career path within Bain. We offer a competitive starting salary, bonus, and benefits package and we invest in your professional development. You will experience some of the most comprehensive training in the industry and have the opportunity to collaborate with talented people across the globe.


    Practices are critical to commercial success and are a key strategic priority for Bain. In this particular role, the successful candidate will collaborate with a variety of different Practices at Bain, broadening your skillset and providing a solid foundation in knowledge management.


    Our global offices share a diverse, informal environment where you will feel at home regardless of the city, and you will work alongside some of the top practioners in the business in state-of-the-art premises.


    This position will support the Americas Industrial Goods & Services Practice Area.  The Knowledge Specialist will work within a global Practice Team, reporting to the Americas IG&S Knowledge Team Leader (primary) and Global/Americas IG&S Practice Director (secondary).  The preferred location for this position is Chicago, Dallas or Houston.


    IG&S is Bain’s largest practice area globally, and one of the fastest growing practices in the system. IG&S is comprised of 13 diverse but still highly interconnected sectors, including Energy ( Oil & Gas, Utilities), discrete manufacturing (Aerospace & Defense, Automotive, Machinery & Equipment), process manufacturing (Chemicals, Agribusiness, Packaging, Building Products), transportation (Airlines, Logistics), and Metals/Mining.


    Career Path:

    Career path exists to earn promotion to Senior Knowledge Specialist, and subsequently to Knowledge Team Leader. Promotion will depend on an individual’s performance, and criteria & expectations for each role reflect differential capabilities.


    • Coordinates and manages the capture and sharing of Bain’s IG&S knowledge and experience base
      • Captures case-related knowledge from Americas IG&S client development and case team efforts and shares them via Bain’s global intranet platform. This includes the capture and processing of case summaries, proposals, case examples, capability and product insights, tools and templates, as well as the meta-tagging of case information to facilitate user search
      • Contacts Americas IG&S client case teams and practice affiliates to understand nature of the work and solicit best content to fill ongoing practice content needs
      • Coordinates with other Knowledge Specialists to identify cross practice/capability content priorities and works as part of global team to capture and codify materials
      • Contributes to periodic product updates: Identifying most relevant Bain cases, executing research and analysis, codifying case examples and packaging insights
      • Helps create and package content for maximum insight in a manner consistent with Bain’s professional standards guidelines
      • Manages, designs and maintains Industry Sector Pages on Bain’s intranet; ensures newest cases and insights are represented, and identifies content gaps
      • Helps identify leading Bain experts and develop credentials materials on key trending topics within the Practice
    • Provides support to Bain Consulting teams in selling and serving situations
      • Helps arm client development and case teams with the “latest and greatest” Bain perspectives on the IG&S sectors
      • Assists with proposal development in select situations (e.g. custom credentials slides)
    • Supports the Americas IG&S Practice Area Director as they develop Practice Strategy and manage Practice Operations

      • Assists development of regional Practice plan and revenue/expense budget

      • Tracks Americas pipeline and analyzes underlying drivers of practice revenue growth

      • Supports content planning and logistics for annual practice meetings

      • Assists with practice affiliate communication, including experience sharing calls

      • Supports Bain brand building efforts as needed (coordinating with Marketing)

    Serves as a member of Bain’s global PPK team: Contributes to global improvement projects, cross-practice collaboration, training, experience sharing, mentoring and other initiatives.


    • BA or equivalent undergraduate degree required with strong academic credentials
    • Minimum 3+ years’ experience in a professional services firm environment with exposure to one or more of the following functional disciplines: knowledge management, consulting, marketing, research, strategic planning, business development, product development, and/or project management
    • Prior experience in one or more of the Industrial sectors is beneficial
    • Good business sense combined with structured problem solving and analytical abilities
    • Pragmatic and results-focused while still being organized and attentive to detail
    • Ability to keep calm under pressure, prioritize tasks and quickly move to decision-making
    • Driven by intellectual curiosity with the ability to self-motivate and work semi-autonomously
    • Excellent written/verbal communication, and presentation skills (e.g. ability to engage and lead a discussion with senior business executives within Bain)
    • Superior customer service attitude and ability to contribute a part of a team
    • Strong proficiency in Excel, Microsoft Power Point, and Word







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