Bain & Company Inc

  • Americas Knowledge Specialist (Private Equity)

    Job Location US-MA-Boston
    Job ID
    2018-2644
    Posted Date
    1/19/2018
    Category
    Research & Analysis
    Type
    Regular Full-Time
    Location : Location
    US-MA-Boston
  • Overview

    Company Overview:

    Bain & Company is one of the world's leading global business consulting firms, serving clients across six continents. With offices in all major cities, Bain has worked with the majority of the Global 500, thousands of major regional and local organizations, and hundreds of nonprofits. Bain is also the leading consulting partner to the private equity (PE) industry and its stakeholders. PE consulting at Bain has grown sixfold over the past 15 years and now represents about one-quarter of the firm’s global business.

     

    Bain ranked #2 on GlassDoor’s 2018 Best Places to Work list, and has consistently been in the top four since Glassdoor launched the ranking in 2008.

     

    Product, Practice and Knowledge (PPK) Group Overview:

    Over the past two decades, Bain’s Industry and Capability areas of expertise have formalized into Practices, integral to how Bain delivers results to its clients.

     

    The Practice “business” is led day-to-day by dedicated Practice Managers, Practice Consultants, and Knowledge Specialists (KSs). Together they collectively identify, create and leverage “best of Bain” content, expertise, and commercial strategies.

     

    PPK objectives include:

    Product: Develop and deploy Industry (i.e., Retail, Technology, etc.) and Capability (i.e., Strategy, Performance Improvement, etc.) products based on research and case work

    Practice: Support Bain’s capabilities and industries as front-line support for any questions from client development through case end process

    Knowledge: Manage the process to make client work, IP, and reports available to the Bain community

     

    Practice Overview:

    The Private Equity Group (PEG) Practice is a global practice that helps private equity firms, sovereign wealth funds and other financial investors to realize value across the investment value chain―from investment strategy, deal generation and screening, through to due diligence and portfolio company value creation. In the past decade, Bain has advised on half of all global buyout transactions valued at more than $500 million. Bain’s Private Equity practice is more than triple the size of the next largest consulting company serving PE firms.

     

    Job Description:

    The Americas PEG Knowledge Specialist (KS) will work with the practice team to help achieve the Practice’s annual and longer-term goals.

     

    We are looking for a team-oriented individual who has a strong interest in working to optimize knowledge capture operations and can run our end-to-end knowledge management processes. This includes: (1) Providing support to Partners and team members on selling and serving activities; (2) Supporting the creation and codification of leading IP (3) Supporting and upgrading practice management operations / knowledge management systems; (4) Working with the broader PEG team to spearhead strategic and client initiatives.

     

    The KS will report to the Americas PEG Sr. Knowledge Specialist (based in California) and will interact with the broader Global PEG practice team and PEG Partners / team members.

     

    This position is a full-time, permanent role supporting our Private Equity Practice with a focus on the Americas region. While we are looking for a candidate to help us build the practice long term, there is the expectation of a minimum commitment of 2 years. Over time, the KS is expected to develop knowledge of the private equity sector, and demonstrate a steady upward trajectory in the depth and scope of his/her contributions.

    Responsibilities

    Knowledge Specialists play a critical role in supporting Bain’s ability to deliver outstanding results for our clients.

     

    • Coordinates and manages the capture and sharing of Bain’s Private Equity knowledge base.
      • Captures case-related information from client development and case team efforts into Bain’s global intranet platform. This includes the capture and processing of case summaries, proposals, case examples, capability and product insights, tools and templates, as well as the meta-tagging of case information to facilitate user searching
      • Proactively reaches out to client case teams and practice affiliates to understand work and solicit best content to fill ongoing practice content needs
      • Coordinates with other Knowledge Specialists to identify cross practice content priorities and works as part of a team to capture and codify materials
      • Contributes to periodic product updates: identifying priority Bain cases, executing research and analysis, codifying case examples and packaging insights
      • Helps create and package content and insights in a manner consistent with Bain’s professional standards guidelines
      • Manages, designs and maintains Practice Area site(s) on Bain’s intranet; ensures newest cases and insights are represented; identifies content gaps
      • Reviews Knowledge Management and other relevant progress metrics to improve how Bain captures and shares its intellectual property (IP)
      • Helps identify leading Bain experts & develop credentials materials on key topics within the practice area
    • Supports the Americas Private Equity Practice Team and works as a member of the global practice teams to assist with global Practice growth and development.
      • Helps with basic selling and serving efforts: forwarding posted materials promptly, tailoring credentials lists for specific proposals, directing to experts / reference case teams, Information Services department (or known external sources)
      • Contributes to periodic product, service and trend updates: identifying best team experience, executing basic research and analysis, codifying and packaging insights
    •  Works both independently and in a team according to Bain’s Operating Principles, for example

      • Contributes as a member of a larger team (e.g., participates in Product, Practice & Knowledge group projects, training, experience sharing, mentoring, etc.)

      • Regularly communicates issues and progress to Sr. Knowledge Specialist

      • Demonstrates flexibility with the changing demands of industry, the Leadership team, commercial demand for varying products

      • Liaises with others as necessary, including members of the global services departments

     

    Qualifications

    • BA or equivalent undergraduate degree required with strong academic credentials
    • 3+ years of experience in a professional services firm environment with exposure to one or more of the following functional disciplines: knowledge management, consulting, marketing, research, strategic planning, business development, product development, and/or project management
    • Exceptional multi-tasker
    • Good business sense combined with structured problem-solving and analytical abilities
    • Pragmatic and results-focused while still being organized and attentive to detail
    • Ability to keep calm under pressure, prioritize tasks and quickly move to decision-making
    • Driven by intellectual curiosity with the ability to self-motivate and work semi-autonomously
    • Excellent written and verbal ability: business level English language skills required
    • Strong communication and presentation skills, i.e. ability to engage and lead a discussion with senior business executives within Bain
    • Superior customer service attitude and ability to contribute to the team
    • Strong proficiency in Excel, Microsoft Power Point, and Word
    • Strong problem solving and analytical abilities

     

     

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