Bain & Company Inc

  • Knowledge Management Specialist

    Job Location US-MA-Boston
    Job ID
    Posted Date
    Knowledge Management
    Regular Full-Time
    Location : Location
  • Overview



    Bain & Company is a leading global consulting firm, serving clients from offices in all major cities. We work with top executives to help them make better decisions, convert those decisions to actions and deliver the sustainable success they desire. We are passionate about achieving results for our clients (our public clients have historically outperformed the stock market 4:1).




    Knowledge Management is critical to harness the best of our consulting staffs’ individual and collective expertise. For over 20 years, Bain’s practices have supported teams across the globe with industry, capability, and enabler expertise and knowledge. Our practices are critical to Bain’s commercial success and are a key strategic priority.


    The Private Equity (PE) Practice is a global practice that helps private equity firms, sovereign wealth funds and other financial investors to realize value across the investment value chain―from investment strategy, deal generation and screening, through to due diligence and portfolio company value creation. In the past decade, Bain has advised on half of all global buyout transactions valued at more than $500 million. Bain’s Private Equity practice is more than triple the size of the next largest consulting company serving PE firms.  PE consulting at Bain has grown six-fold over the past 15 years and now represents about one-quarter of the firm’s global business. 



    This position is a full-time role supporting our Private Equity Practice with a focus on the Americas region.  Our preferred location is Boston.


    Knowledge Specialists play a critical role in supporting Bain’s ability to deliver outstanding results for our clients. We are looking for an individual who has a strong interest in working to optimize knowledge capture operations and support, can run our end-to-end knowledge management processes, play a leadership role in coordinating with other practices, and work closely with the Practice team on projects supporting operations and product development. 



    Coordinate and manage the capture and sharing of Bain’s PE practice knowledge base. 

    • Capture and process knowledge onto Bain’s global intranet platform from client development and case team efforts
      • Coordinate with other Knowledge Specialists to identify cross practice content priorities and identify gaps in the knowledge base
      • Contact teams and practice affiliates to understand work and solicit most relevant content
      • Manage metadata to facilitate user searching
    • Help package and codify Bain’s best thinking into insights, consistent with Bain’s confidentiality guidelines
    • Manage and maintain Practice page(s) on Bain’s intranet; ensure best materials are represented and shared


    Help arm Partners and other members of the consulting staff with Bain’s best intellectual property.

    • Respond to requests for relevant content to support selling and serving activities
    • Direct to the most relevant experts, reference case teams, or other known sources
    • Assist with proposal development in select situations (e.g. credentials)


    Support the Practice Leadership and Practice Managers as they execute the practice strategy and manage practice operations. 

    • Track and analyze underlying drivers of practice performance and aid in strategic planning process
    • Assist with the content planning and logistics for annual practice meetings
    • Support practice affiliate engagement, including the preparation for experience sharing calls and publications
    • Review Knowledge Management and other metrics to improve how Bain captures and shares its intellectual property


    Serve as a member of Bain’s global Product, Practice & Knowledge department, in line with Bain’s Operating Principles. 

    • Help to direct, coach, and oversee a more junior practice member’s work (usually a Knowledge Associate based in New Delhi)
    • Regularly communicate issues and progress to Manager(s)
    • Demonstrate flexibility with the changing dynamic of industry, the leadership, and commercial demands for knowledge
    • Contribute as a member of PPK and the larger Bain community (e.g. participates in PPK group projects, training, experience sharing, mentoring and other initiatives, etc.)



    • Driven by intellectual curiosity with the ability to self-motivate and work independently
    • Pragmatic and results-focused; ability to prioritize tasks and make decisions
    • Superior customer service attitude and ability to keep calm under pressure
    • Good business sense combined with structured problem-solving and analytical abilities
    • Organized and attentive to detail
    • Collaborative teammate
    • Strong communication and presentation skills, i.e. ability to engage and lead a discussion with senior business executives within Bain
    • Excellent written and verbal ability: business-level English language skills required
    • Minimum BA or equivalent undergraduate degree with strong academic credentials
    • 3+ years of experience, ideally in a professional services firm environment, with exposure to one or more of the following disciplines: knowledge management, research, strategic planning, business development, consulting, marketing, product development, and/or project management
    • Proficiency in Microsoft Excel, Power Point, and Word




    We are proud to be publically recognized around the globe as a great place to work. Bain has ranked as a top company in Glassdoor’s “Best Places to Work” list for the past decade. Our global offices share a diverse and energetic environment and we are committed to fostering a supportive and positive culture.


    The Knowledge Specialist role provides an exciting, long-term career path within Bain. We invest in your development with regular and customized training as you progress. This role offers the opportunity to learn and grow for years within a supportive and collaborative department. We offer a competitive base salary and bonus. In addition, Bain’s comprehensive benefits program is carefully designed to help meet the needs of you and your family for security and protection.






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