Bain & Company Inc

Senior Specialist, Visual Design

Job Location US-CA-San Francisco
Job ID
2018-2642
Posted Date
1/19/2018
Category
Office Services
Type
Regular Full-Time
Location : Location
US-CA-San Francisco

Overview

The Company

Bain & Company is recognized as one of the top international management consultancy firms.  We assist major corporations worldwide with strategy formulation, acquisitions, organizational design and performance improvement. Bain & Company is consistently ranked in the top 10 of best places to work.

 

The Role

The role is to provide high quality graphics assistance including day-to-day slide production, high-end speaker driven presentation development, and other specialized graphics asks to support consulting and non-consulting staff across Bain offices. This support can be provided locally or remotely, according to Bain’s capacity management strategy. In  addition, the Senior Specialist is expected to lead and shape local, regional and global standards and functions as well as to be recognized and sought after beyond his/her office (regionally or globally) in his/her field of specialization.

 

The role is varied, since in addition to graphics production, support should include at least one field of expertise such as Training, High-end presentation development, or Specialized graphics. The role is also deadline-driven, and demands exceptional time management and attention to detail. This position requires high level of proficiency in Microsoft Office within a PC Windows operating environment.

 

The Graphics Senior Specialist needs excellent interpersonal skills. The ability to forge strong and successful working relationships without face to face interaction is essential.

 

Customer satisfaction and Productivity are measured and used both for professional development and performance evaluation purposes. Sense of service and ability to create additional demand through quality of delivery is paramount for this position.

 

Responsibilities

Production of presentation graphics using Bain software and tools
Being viewed as a functional area expert in one of the specializations:

 

Training, delivering trainings for the new hires

 
High-end presentation development, work as part of a Plus team as a Designer, managed by a Creative Lead, to provide design support for high-end presentations

 
Specialized Graphics, including but not limited to:

Proposals (Word documents with embedded graphics material)
Print and digital design
E-learning
Online
Surveys
Video
Motion Graphics
Photography
Illustration
Apps design

 
Graphics services delivery to selected supported offices within the region, including but not limited to:

Local office Graphics liaison for day-to-day operations and service levels
Client chargebacks
Dashboard/reporting

 
Shaping and leading one of the above specified functional areas of expertise
Developing other team members within the area of expertise
Definition and contribution to global/regional standards and strategies, advising on layout, design, and technical solutions available to maximize visual impact of graphics
Communication with consultants and staff to produce work that is timely, accurate, and meets Bain corporate standards, handling escalations
Accountability for personal output quality, on time delivery, customer communications
Quality checks of other Team Members output
Coordination, prioritization and facilitation of workflow to other Team Members in absence of the Team Leader and Manager
Expert level Graphics troubleshooting support for PowerPoint to Team Members and to clients
Leading helpdesk support function, troubleshooting and escalating technical issues to the tools developers and product support teams within Bain or outside
Active role in mentoring and coaching less experienced team members
Adhesion to Bain Operating Principles - Results, Teamwork, Professionalism

 

 

Qualifications

Essential
 

In-depth technical expertise in Microsoft Office – PowerPoint, Excel, Word, Outlook
In-depth technical expertise in other software and tools relative to the area of expertise
Proven portfolio of work in the area of expertise
Minimum of 6 years experience working within a demanding corporate environment, preferably at a professional services or blue chip company
 
Desired
 

Bachelor’s degree required
Experienced in public speaking, tutoring, and/or training

 
Personal Attributes

 

Professional customer service attitude
Resourceful with aptitude for practical and innovative problem solving
Passion for results
Ownership and awareness
Attention to detail with Quality First attitude
Interest in developing technologies and how they can be applied within a corporate environment
High level organization, prioritization and time management skills
Effective project management skills
Ability to multi-task under pressure
Ability for practical and innovative problem solving
Excellent communications and negotiations skills – verbal and written
Leadership skills
Ability and willingness to coach and mentor others
Good listening skills, confident and systematic approach to giving and receiving feedback
Team orientation with ability to work autonomously
Proactive approach to learning, personal development and developing others
Flexible approach to working hours

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