Bain & Company Inc

Seattle HR Lead

Job Location US-WA-Seattle
Job ID
Posted Date
Human Resources
Regular Full-Time
Location : Location


This Seattle role leads activities across core functional areas of Human Resources and Office Services to ensure delivery of high quality support. The individual will team with the West Coast HR team to provide HR support to the local Seattle office. Included in the Office Services responsibilities are also administrative duties typically required when opening a new office.


Human Resources

  • Oversee HR programs and activities for the Seattle office
    • implements global HR programs as necessary
    • works collaboratively with management team to manage key HR processes including performance management, compensation, learning and development, global training, communication (office-wide, class-specific, individual), connectedness, promotion processes, and retention
  • Work closely with ERM team, regional HR and local leadership on employee matters


  • Respond to basic employee concerns; elevate more serious employee concerns to ERM team or office leadership

    • act as an ombudsman and “eyes and ears” of office or region (morale, culture, overall employee satisfaction)
  • Manage annual operating budgets (HR and Office Services)
  • Work with Regional compensation team to manage consulting staff year-end bonus payout processes
  • With support of West Coast HR team:
    • Administer consulting performance review processes in HCPD, including upward feedback processes
    • Manage CSS annual performance and compensation review cycle
    • Administer mobility program (transfers)
    • Coordinate and approve transfer agreements
    • Serve as the primary contact for employees for all questions and concerns
    • Coordinate and secure corporate housing for transfers
    • Administer externship program
    • Prepare and review agreements with employees and extern companies
    • Conduct HR audit of laptop upon departure
    • Administer Leaves of Absence – FMLA, STD, LTD, Take 2, externship, personal
      • Coordinate and maintain appropriate paperwork with employees
      • Calculate and communicate benefits related items
    • Administer Case Team Survey processes (CTSU)
    • Maintain staffing system (HCS)
    • Update all employee information in HRIS system (Workday)
      • Process all status, compensation, recruiting and information changes
  • Support regional Benefits Coordinator in addressing employee benefits questions, administering benefits paperwork, etc.
  • Coordinate new employee start-up and onboarding of new employees
  • Assure proper immigration and visa requirements are met for all new hires, transfers and travel cases; assist with visa processing as needed
  • Facilitate recruiting and interview processes for various CSS positions
  • Act as training liaison for consulting staff attending global training programs
  • Act as EA/MA Team Leader
  • Perform special office, regional or global projects as required


Office Services

  • Manage junior Office Services staff (reception, other)
  • Manage vendor and landlord relationships
  • Ensure building and services-related contract compliance and invoicing accuracy
  • Ensure the optimal functioning of building systems including mechanical, fire/life safety, elevators etc.
  • Ensure optimal functioning of office space including mailroom and kitchen responsibilities
  • Plan, develop and coordinate administrative policies, procedures and reports, including security/safety/business-continuity planning and training, as needed or assigned
  • Participate on Office Situation Response Team, ensuring compliance with all required policies and regulations; providing training as needed to other committee members and the office as a whole
  • Assign desks/offices for all employees, ensure everyone has adequate supplies, maintain appropriate space/seating records
  • Monitor and keep current with developing N. America/Worldwide policies, issues and opportunities
  • Perform other Office Services-related responsibilities as assigned


  • Bachelor’s Degree in Human Resources Management; Psychology or Business related discipline
  • 5+ years of experience working in relevant Human Resources roles
  • Additional experience in Office Services preferred
  • Strong interpersonal, communication and project management skills
    • ability to juggle multiple priorities and meet deadlines
    • solid organizational skills and attention to detail
    • strong process skills of follow up and follow through
  • Sound judgment when dealing with confidential information
  • Ability to interact with employees (at all levels) in a fast paced environment, under pressure, remaining flexible, proactive, resourceful and efficient, with the highest levels of professionalism
  • Proficient in Word, Excel, Powerpoint
  • Experience with Workday is a plus
  • Experience in a professional services environment is highly desirable
  • Demonstrated experience working in an office start-up environment is preferred


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