Bain & Company Inc

Junior CRM Coordinator

Job ID
Posted Date
Administrative Support
Regular Full-Time


Based in our unique EMEA Shared Service Centre (SSC) in Warsaw, The Regional CRM Coordinator will work remotely from the people he/she supports and therefore, excellent interpersonal skills and the ability to forge strong and successful working relationships without face-to-face interaction is essential. This role requires interactions with Marketing, EA/MAs, Managers/Partners, and HR in supported offices. It may require interactions with employees in local offices and external vendors, according to set templates.


This position will suit an intelligent and ambitious individual.  It should be seen as an opportunity to develop organizational skills in a dynamic, entrepreneurial professional environment.  This role will also provide many learning opportunities for a hardworking team player who is motivated by consistently achieving high standards.


Bain & Company is recognized as one of the top international management consultancy firms.  We assist major corporations worldwide with strategy formulation, acquisitions, organizational design and performance improvement.


Bain is consistently recognized as a great place to work (Glassdoor #1 in 2017)


CRM support 

  • Support Executive and Manager Assistants to update Partner/Manager databases  
  • Deliver CRM training for EA/MAs, Partners/Managers (especially new hires)
  • Attend monthly CRM calls
  • Support Digital Mailing management (standard message translation reviews, helping set up mailing lists) 

Bain Alumni program management 

  • Maintain alumni data
  • Track and maintain Guardian assignments
  • Ensure regular outreach (Mail or email, Webinars, Alumni events, Newsletters, Holiday cards)
  • Prepare Annual office news update newsletter
  • Attend alumni program calls (quarterly)
  • Support managing career center and Alumni surveys 

Other/Local marketing tasks 

  • Launch and manage local marketing initiatives
  • Attend calls/meetings with local marketing teams
  • Maintain contact with local marketing teams in other offices
  • Support development and execution of marketing plans


  • Someone with 1 year of professional experience ( preferred in CRM System or Marketing)
  • Fluent knowledge of English and German (at least C1 level)
  • Computer literate; proficient in using Microsoft Outlook, Word & Internet along with good Excel and  PowerPoint skills
  • Experience of working in a demanding environment, preferably professional services or with a blue chip company in an administrative capacity
  • Very good organisation, prioritization and time management skills
  • Exceptional attention to detail
  • Someone with a "can-do /make it happen" attitude
  • At least good knowledge of Polish



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