Bain & Company Inc

Cloud Administrator, Global IT Infrastructure Operations

US-MA-Boston
Job ID
2017-2547
Posted Date
10/16/2017
Category
Research & Analysis
Type
Regular Full-Time
US-MA-Boston

Overview

Reporting to the Team Lead, Cloud, Global TSG Infrastructure Operations, this position is responsible for maintaining our Cloud environments to ensure stable, secure, and scalable environments for our customers.  As part of the broader Global TSG Infrastructure Operations team, this person will work with teams inside and outside of Bain to provide world-class services in a friendly and supportive manner.  They will use development and scripting tools to build, configure, test, and deploy cloud resources for groups internal to Bain and for third-party external teams, and will be proactive in monitoring systems, troubleshooting problems, and responding to queries and requests. The fast pace of change in Cloud technologies requires this person to be innately curious, quick to learn, devoted to best practices, and results-driven.

Responsibilities

  • Deploy IaaS and PaaS infrastructure in AWS and Azure, as well as SaaS applications
  • Run daily compliance reports to identify and rectify problems as required
  • With the team, manage day-to-day operations of cloud infrastructure environments, including performance management, monitoring and assessment of metrics against established Service Level Agreements
  • Benchmark, analyze and report on and/or make recommendations for the improvement of cloud environments
  • Develop and or improve the automation of tasks and infrastructure using established scripting tools and capabilities (IaC)
  • Maintain and optimize images and code to meet our customers’ requirements in a secure, scalable, and repeatable fashion
  • Develop and monitor policies, procedures and standards to ensure all systems meet reliability/availability, data integrity, security, and business continuity requirements
  • Work with business units on new deployments, issues and improvements to existing services
  • Drive clear, fast, open and accurate communications up, down, and across the organization to align project status and expectations
  • Help to establish, implement and adhere to the corporate technology standards and guidelines
  • Perform on-call duties, system implementations and upgrades that may occur after normal business hours and on weekends as required to minimize business impact
  • Other duties as assigned or as responsibilities dictate

Qualifications

Education:

  • Bachelor’s degree with demonstrated interest in technology, technology issues and analytical analysis.
  • Vendor Certifications a plus: AWS, MCSE

Desired Requirements:

  • Minimum 3 to 5 years’ experience with Windows and Linux Operating Systems
  • Ideal candidate will have experience in world class computer operations processes and procedures
  • Experience provisioning, operating, and maintaining systems running on AWS and Azure
  • Experience with virtualization technologies and datacenter operations
  • Proficient in at least one scripting language (PowerShell, Bash, Python) and Infrastructure automation tools
  • Ability to identify and enforce AWS and Azure architectural best practices
  • Understanding of Agile, DevOps and Infrastructure as Code (IaC) is strongly desired
  • Ability to work with SaaS providers and 3rd-parties on integrations
  • Track record of applying automation to all aspects of technical operations
  • Excellent analytical, conceptual, and problem-solving abilities
  • Ability to communicate at all levels of the entire organization and with customers
  • Excellent written communication skills
  • Ability to work in a fast paced, dynamic environment
  • Attention to detail and priority/time management
  • High performance and standards as demonstrated by academic or previous job experience

 

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