Bain & Company Inc

AC Program and Marketing Manager

US-GA-Atlanta
Job ID
2017-2439
Posted Date
6/14/2017
Category
Marketing
Type
Regular Full-Time
US-GA-Atlanta

Overview

This is a dual role comprising a 50% allocation to the Atlanta AC Program and 50% to North America Marketing. 

 

The Associate Consultant (AC) Program and Marketing Manager will assume primary responsibility for the assignment, deployment and professional development of ACs in accordance with Bain policies and protocols.  In addition, the second primary responsibility will involve the design and implementation of the local Bain office’s marketing strategy, including client development support and local alumni programs, under limited supervision of the North American Marketing Director and local office Marketing Partner.

 

Responsibilities

Manager, AC Program Responsibilities:

Staffing:

  • Coordinate with case team leadership to understand staffing needs, including nature of assignments, staffing requirements, and oversee staffing of teams to projects based on understanding of client, office and individual needs
  • Work with Staffing partner and/or leadership team to ensure decisions best optimize tradeoffs between client service, utilization, and retention.

Business Analytics:

  • Work with Sr. Manager, Consulting Operations to develop and implement analytic tools to aid in management of SE consulting operations

Program/Class Management:

  • Develop one-on-one relationships with individuals in class to provide guidance and mentoring on career management. Meet with ACs periodically to understand their PD needs and preferences. Make tradeoffs between client needs, office utilization, and individual needs. Monitor case team assignments to ensure individuals have a variety of consulting projects/diverse experiences.
  • Manage professional development of Associate Consultants and Senior Associate Consultants. Review all case end and consensus reviews to ensure quality feedback and clear messages.  Determine appropriate ratings for individuals or help consensus reviewers settle on appropriate ratings for individuals in assigned cohort.
  • Understand opportunities and processes of Bain’s transfer, externship, and business school sponsorship programs.
  • Responsible for successful on-boarding and affiliation of AC classes, including holding class meetings and providing guidance on class events and trainings.
  • Partner with HR on performance management, employee relations and other issues related to employment law and policy matters
  • Contribute to the development of Atlanta’s FEMP retention initiative to attract former ACs back to Bain Atlanta

 

Manager, North America Marketing Responsibilities:

  • Leads local alumni and marketing program development, responsible for successful execution and outcomes
    • Assesses local marketing objectives and optimal mix of activities
    • Manages relevant budgets and resources
    • Directs local event strategy, outreach, training use of relevant technology platforms
    • Analyzes data to enable efficient management decision making
    • Adapts and implements global or regional firm initiatives 
  • Facilitates Partner networking and client development
    • Achieves expert status with marketing tools and helps partners apply to meet business objectives. Identifies gaps in offerings, opportunities for improvement.
    • Works with office leadership to prioritize and gather relevant factbase on target companies and contacts 
  • Leads overall team outcomes, collaboration, and satisfaction:
    • Coaches and develops junior marketing resource(s) to ensure execution of programs, including working independently and directly with office leadership
    • Seeks to optimize processes and enhance results, proactively shares ideas and learnings with broader marketing team
    • Contributes to team culture and morale, serves as role model to junior team members and local CSS staff
    • Serves as primary marketing contact for local office
  • Maintains strong relationships with regional alumni, marketing and HR colleagues to support new and existing alumni
    • Ensures positive departure experience for all eligible “new” alumni in the region
    • Helps alums transition successfully into next position through coaching, in conjunction with local leadership team
    • Analyzes exit survey data; makes/executes changes based on findings
  • Supports Bain’s goal of creating a world class business network
    • Helps build life long connection to Bain through ongoing outreach and programming
    • Networks with employers, executive search firms, and alumni to keep pulse on industry job trends/climate
  • Provides support for new projects and initiatives as they arise

 

 

 IND123

Qualifications

  • BA/BS in Marketing, Public Relations, Communications, Business, or related field
  • 6 years of professional experience required, including working directly with senior level customers/clients; strong preference with experience in consulting staff role
  • Exercises impeccable judgment when dealing with highly confidential information
  • Customer service orientation and a set of loyal (internal or external) clients who actively recommend his/her capabilities
  • Track record of designing, documenting, improving, and managing complex processes, with flawless attention to detail and very strong organizational and problem-solving skills
  • Communicates clearly and professionally to senior executives in verbal and written form; Demonstrated ability to influence senior executives to take action
  • Meets deadlines and prioritizes assignments to effectively juggle multiple tasks simultaneously
  • Manages projects effectively; delegates tasks to ensure delivery of multiple efforts simultaneously
  • Works independently in a fast-paced environment, is enthusiastic, self-motivated, and flexible
  • Ability to work collaboratively in cross-functional teams
  • Comprehensive knowledge of positions/industries most attractive to Bain alumni
  • Strong sales and interpersonal skills
  • Prior budgetary management experience
  • Flexibility to travel intermittently

 

 

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