Bain & Company Inc

Specialist, Next-Gen Tools

US-TX-Dallas | US-IL-Chicago
Job ID
Posted Date
Regular Full-Time


  • Do you want to help shape the future of the consulting industry?
  • Do you want to work with Bain's most senior stakeholders on a key Global priority?
  • Do you want the variety and dynamism of a start-up environment within the comfort of a major management consultancy?

 Bain & Company is one of the world's leading global business consulting firms, serving clients across six continents. It was founded in 1973 on the principle that consultants must measure their success in terms of their clients' financial results. Bain's clients have outperformed the stock market 4 to 1. With offices in all major cities, Bain has worked with over 4,150 major multinational and other corporations from every economic sector, in every region of the world.


A career at Bain & Company will provide the opportunity to learn in a collaborative teaming environment, drive impact to support our 'Results' mission statement. The firm has a passionate and rich culture that offers an unparalleled business experience that can carry throughout a career.  We hire dynamic individuals that are dedicated to achieving both personal and professional goals.  To learn more about the firm, please visit



Bain's Next-Generation Product Management (NGPM) team has been set up to help Industry and Capability practice areas turbocharge their Products, enabling our intellectual property in new ways. We focus on four "lenses": Technology, Tools and Analytics; Benchmarks and Databases; Delivery Models & Partnerships; and Visual Design & Marketing.


This more holistic approach to case delivery takes us beyond the typical small team set-up, PowerPoint, and Excel. The result is a greater ability to sell cases effectively, serve clients efficiently, and drive capability transfer. In short, it's about better results that enhance our clients' and our own competitiveness.



Examples of tools recently launched by the NGPM team include the Bain Integrator, the Bain Org Navigator, the Bain Org Architect, the Bain Spend Cube, and Justinmind.


The NGPM team is seeking a Product Specialist to reinforce the team.  We will consider candidates who are Dallas based  or are willing to relocate to the Dallas area.



  • Use tools to support delivery of critical intellectual property, such as Zero-Based Budgeting, Results Delivery Office (PMO), Organizational Spans & Layers Analysis, and Customer Experience/Sales Force Effectiveness efforts
  • Work to advance Bain's analytics capabilities and provide training to consulting staff using the tools
  • Troubleshoot and escalate technical problems related to tool implementation


Product Development

  • With the Next-Gen team and the Tool Owners, prepares marketing videos and other materials for proposals and business-development activities, develops and refines documentation such as user manuals and instructional videos
  • Collects, aggregates, and synthesizes user feedback to support the practices in developing and prioritizing tool enhancements and roadmap
  • Works closely with the tool vendor(s) to triage/support client-specific enhancements, develop Bain-specific enhancements, and understand/influence update roadmap

Hands-On Technical Support

  • Manages demo site and delivers demos to consultant and occasionally to end-client users
  • Trains new users on typical product lifecycle, processes and Bain best practices following case kick off
  • Serves as first-line support for user queries and escalates issues to vendor

Further Team Guidance

  • Provides new/pipeline case teams with relevant examples from previous tool users (e.g. dashboard screenshots, training materials, executive presentations)

  • Occasionally supports consulting case team at the client site


  • Supports tracking of active and pipeline cases, and generates periodic reports for Next-Gen Tools, Practice Areas, Bain Finance
  • Coordinates with teams to capture and disguise tool-relevant documentation after Bain team engagement has ended



  • Bachelor's Degree with some focus in quantitative analytics/business
  • Experience in financial or corporate planning or business research/analysis
  • Ability to quickly pick up and apply complex technical skills
  • Strong abilities in problem definition and problem solving
  • Excellent oral and written communication skills
  • Proven ability to work effectively in diverse teams
  • Ability to work well with all levels within Bain and at client
  • Facility to discuss technical issues with a non-technical audience
  • Comfort working independently in a fast-paced environment



  • Experience with use of planning / program management software such as MS Project, Trello, Shibumi, eKnow
  • Software development or programming experience
  • Previous development experience with CPM or SaaS platforms



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